Return Policy

SHIPPING & RETURNS

If you have any questions and are not able to find the answers below, please feel free to email us at info@raekabeauty.com.


ORDER PROCESSING​

Most orders are processed within 48 hours of receipt. Priority shipping orders received after 1pm Standard Central Time (SCT) will be processed the next business day. Processing time does not include weekends. Orders placed on Friday after 1pm SCT, as well as Saturday and Sunday, will be processed the following Monday.

 We do ship internationally. 

SHIPPING & HANDLING​

COVID-19 UPDATE: Due to Covid-19 and the effects of it on our business, we are currently not offering free shipping.

Overnight and Priority Shipping must be placed before 1pm Central  Standard Time (CST) to be processed on the same business day.

​Shipping Charges are based on package weight and delivery location.

PAYMENT METHODS​

RaekaBeauty.com accepts the following credit cards: Visa, Mastercard and American Express. For security reasons, your billing name and address must match that of the credit card used for payment.

​RaekaBeauty.com can process any credit card with a billing address outside of the United States.

RETURNS & EXCHANGES​​

All Raeka Beauty products are derived from Ayurvedic ingredients and manufactured in small batches for quality purposes, therefore returns or exchanges will not be offered for the reason of general dissatisfaction.  We recommend you to contact us prior to ordering if you have any questions on any products.  Our products are described as accurately as possible and we have listed all of the ingredients on our website so please read the ingredient list to uncover any potential sensitivities.  Please be conscious of what you are purchasing and take the “no refund policy” into consideration before you buy.  If we do approve a return, there is a $6 charge for the shipping label, but may be waived for an exchange.  

We will gladly replace any damaged or defective items immediately.  If your order is missing a product, contains a damaged item, or other concern, please email us a detailed note along with a photo at info@raekabeauty.com within 7 days of delivery.

No returns will be granted following the seven days after delivery.